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Return & Refund Policy

Below items are required to process the refund:

  1. The products name received are tally with purchase order.
  2. The products’ part/model numbers received are tally with purchase orders.
  3. The quantity received is tally with purchase order.
  4. The products received are not defective before start using the products.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. If the goods/products has been used or damaged by the customer, there will not be any refund. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Please return your purchase to the following address:

Dentopia Sdn Bhd

29, Jalan Balakong Jaya 4,

Taman Industri Balakong Jaya

43300 Seri Kembangan,

Selangor Darul Ehsan, Malaysia.

Please contact us at support@dentopia.com.my or 018-221 8838 (click me) if you have any questions or doubts.